- Terms Of Service
- Accommodation Policy
- Booking Policy
- Transfer Policy
- Information Policy
- Guest Refund Policy
- Copyright Policy
The information, pictures, ideas, concepts and specifications contained within the Next Level Surf Camp website are presented as a general guide to the products and services offered by Next Level Surf Camp. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. Therefore, Next Level Surf Camp does not accept liability for damages of any kind resulting from the access or use of this site and its contents. Next Level Surf Camp maintains the right to amend or delete any information, including specs, prices, graphics, ideas, as well as the right to discontinue code and applications without prior notification or obligation. All pricing is for the Portuguese market only and is in Euros (€). The prices are recommended retail prices only and are subject to change without notice. Unless otherwise advised, all prices include the Goods and Services Tax (IVA 23%). Nor is any warranty or representation given in respect of any websites that are or may become linked to the Next Level Surf Camp website at any stage in the future where these websites are operated or controlled by entities other than Next Level Surf Camp.
If you have booked a transfer from Lisbon airport to Next Level Surf Camp: Check-in takes place ace 14.00h check-out until 12.00h (if the customer is in the accommodation after 12.00 will be charged an extra day); Check-in is possible at any time after the aforementioned hours, provided that the customer inform us in advance the date and time of arrival; All expenses must be paid no later than two days prior to departure; The house should be cleaned before departure otherwise will be charged a fee (€ 25) extra for cleaning services; Next Level Surf Camp is not responsible for any theft or robbery to occur within your property; We are not responsible for personal property of clients during our stay, wherever they are. The customer is fully responsible for their goods. Next Level Surf Camp recommends that put their personal belongings in the safe; Do not damage any structure or object of the Next Level Surf Camp; Customers should inform the surf base if any damage to the structure or objects; Clean the dishwasher after use; Do not throw the toilet paper in the toilet (because it can clog) place it before the crate for that purpose; Do not make noise after 22 hours; Respect your roommate; Close your room; If run out of hot water, please inform the surf base or contact us via phone; Respect other guests. You are not alone.
Our policy relative to booking with us.
After we receive your reservation request we will contact you in less than 24 hours, turn all the necessary information will be provided to make the booking deposit. Confirmation: after the payment of 30% of the total, will receive an email confirmation and the remaining instructions. We only guarantee your reservation after payment of the deposit due. If you want to change your reservation: after being confirmed, (ex.datas, names etc) you must cancel your reservation and make the request again through the net of the page Next Level Surf Camp. We will try to modify your reservation but do not guarantee success. Cancellation fees may apply. Check in: takes place from 14 h and check out up to 12h. The client must deposit € 200 on arrival, an amount that will be refunded at check out if there are no damages the the housing. Payment Options Data for payment are provided after booking request. After the transfer is made, you need to send us by email the official receipt or a print screen that proves the transfer.
We include transfer from/to airport
If you have booked a transfer from Lisbon airport to Next Level Surf Camp: The transfer must be booked by the customer within 48 hours prior to arrival and is confirmed by Next Level Surf Camp via email; The cancellation of a transfer must be made 24 hours prior to arrival. Otherwise do not refund the deposit or the full transfer; The driver is waiting for you, properly identified, in the hall of arrival at Lisbon airport in the area reserved for travel agents; Guests must show the booking confirmation to the driver of the Next Level Surf Camp; The transfer service can be refused by the driver in cases of intoxication, aggressive behavior by customers and high degree of alcoholism. In this case, the Next Level Surf Camp has the right to charge 100% of the price of the transfer; The transfer may be refused, with the payment of 30% of their price, in cases of too baggage weight if not reported before (it is allowed weight of 30 kg per person), incorrect booking number of people or final destination; It required the customer to give a phone number in order to be communicable in Portugal. In cases of delay caused by traffic jam, bad weather or any other factor that has no effect on the Next Level Surf Camp, do not take responsibility. Next Level Surf Camp does not reimburse any other transportation used by the client (for example, taxi, bus and other).
About the information you provide to us. We do not share it!
Information collected by Next Level Surf Camp is personal information, as defined by the Privacy Act 1998. This data includes your first name, last name, email address, telephone number and any medical conditions or special requirements.
Our guest refund is clear. Read it careful.
Next Level Surf Camp reserves the right to cancel or postpone any trip in which a full refund will be made. All prices are correct at time of printing and are subject to change. No refund is given for ammendments or cancellations within 30 days of trip start date or non attendances. Ammendments or cancellations made prior to 15 days before start of trip will incur a 20% administration fee. Next Level Surf Camp recommends all participants take our their own personal travel insurance.
Our intelectual propertie
All information contained in this site is protected by copyright and other intellectual property rights and remains at all times the property of Next Level Surf Camp. No content from this site may be distributed or reproduced without the prior written consent from Next Level Surf Camp.